Terms of Service

Semart is a social Enterprise. At this moment, we are still experimenting our solutions through our Early Bird campaigns.

This page explains our terms for services that enhance Semart Point of Sale and solutions. By using the services you agree to these terms. If you use our services on behalf of your company, that company agrees to them too.

By using Semart Point of Sale, Customer Engagement, Appointments or Employee Management, Semart Online Store, and any associated products and services (the “Services”), you agree to be bound by the Terms of Service and additional additional terms and conditions (“Additional Product Terms”), and all other terms, policies, and guidelines applicable to the our Services. 

Free Trial for Invited Testers

Free Trial Period. Semart may offer interested new Companies a one-off trial period, in order to experience the features and functionality of our solution. Here’s what you should know :

  • If you do not use your devices or fail to sync your data to the cloud during the testing period; we have the right to remove you from the program at anytime.
  • You are subjected to pay for damages or any loss incurred during the testing period.

1. Changes to our program and packages

We reserve the right to change, modify our testing packages at any time. This is done to optimize our package offering as well as meeting our vision and goal as a Social Enterprise establishment.

Payments and Fees

I. Semart Device

Semart device must be returned when you cancel your subscription. Additional fees may be applied for devices that are broken or damaged.

II. Fees for Online Store Services

You agree to pay us the fees you owe us, and you are responsible for all taxes.

III. Subscription Auto-Renewals; Cancellation; Service Changes

Your subscription will automatically renew at the end of your term, until you cancel.


If you decide to cancel your account, the cancellation will be immediate and you won’t have access to your account or site(s). We may delete some or all of your content, with or without notice, and we won’t be responsible for your loss of any content.

We can modify or discontinue our services, or your access to our services, at any time in our discretion.

Online Community

We want to promote a respectful community for sellers, so follow our community guidelines. We have broad rights to remove posts or restrict access when we feel appropriate. We have broad rights to use your posts in the Seller Online Community, such as for analytics or marketing purposes.

Semart provides an Online Community help forum for Sellers to share information and best practices relating to their use of Semart Services. All Seller questions, answers, opinions, or information, whether text, image, or video, contributed to the Online Community constitute “Content” and are governed by Section 6 of the General Terms, including that you grant us, our affiliates and successors a worldwide, non-exclusive, royalty-free, fully-paid, transferable, and sub-licensable right to use, reproduce, modify, adapt, publish, prepare derivative works of, distribute, publicly perform, and publicly display your Content throughout the world in any media in order to provide and promote the Services and Semart’s business. By participating in the Online Community you acknowledge that you are participating in a public forum and have no expectation of privacy in your Content, which will be available to the public. Only Sellers may contribute to the Online Community. Semart does not endorse and is not responsible for the accuracy, usefulness or applicability of Content posted in the Online Community. You may encounter content that is inaccurate, inapplicable, or offensive. If the possibility of encountering such content will be offensive or harmful to you, you should not participate in the Online Community.

If you provide suggestions, comments, proposals, feature requests, or other feedback with respect to our current or future products or Services, you agree that such content is not confidential or proprietary and shall not create any confidentiality obligations on us, you acknowledge that we may independently have similar ideas under consideration or development, and you are not entitled to compensation, payment or reimbursement of any kind for such content from us under any circumstances unless you are otherwise notified in writing by us.

Semart may remove posts that are offensive, that violate the Community Guidelines, or for any other reason we deem appropriate. Semart may also limit or terminate your use of Online Community or our Services if, in our sole judgment, you abuse or inappropriately use the Online Community. Examples of the types of violations that may result in immediate post removal, suspension, or termination from the Online Community or our Services include:

  • Violating any laws, the General Terms or Additional Terms, or infringing any third party rights;
  • Posting any material that is false, misleading, defamatory or invasive of another person’s right of privacy or right of publicity;
  • Posting any material that is harmful, obscene, harassing, offensive, or threatening;
  • Collecting information about others without their consent;
  • Copying, modifying or distributing Content or the Online Community content or otherwise infringing on copyrights and trademark rights;
  • Solicitations of other Online Community members or SPAM of any kind;
  • Using any material obtained through the Online Community for commercial purposes;
  • Continuous violations of Community Guidelines.

We have no obligation to monitor the Online Community but may do so at our sole discretion and as we deem appropriate. Please report inappropriate or offensive content, policy violations or other problems to [email protected] or flag it within the community.

Changes to the terms

We reserve the right to change any of our terms with or without notice. This is done only to optimize our plans, packages and our program survival for meeting our goals and objectives as a Social Enterprise.